Contact Us
Hours of Operation
Technical Support: Monday to Friday 8am to 7pm and Saturday 9am to 1pm.
Business Sales, Accounts, Provisioning & Domain Hosting: Monday to Friday 9am to 5pm.
During our hours of operation please contact us on:
Phone: 07 5553 9222
Interstate: 1300 650 559 (not available from mobiles)
Fax: 07 5593 3557
After hours support inquiries can be left on our voicemail, emailed or faxed to us for prompt attention the next business day. Business plan and co-location customers have our pager # provided for after hours support.
Company Details:
Network Technology (Aust) Pty Ltd t/as OntheNet
ABN 71 096 864 836
Postal Address:
PO Box 102
Bond University
Q 4229
Level One OntheNet Building
165 Varsity Parade
Varsity Lakes
Q 4227
Interpreter Service:
If the assistance of an interpreter is required, Customers may phone the Translating and Interpreting Service (TIS) on 131 450 and ask to be connected to OntheNet.
National Relay Service:
TTY/Voice, phone 133 677 or toll free 1800 555 667;
Speak and Listen (SSR), phone 1300 555 727.
Email:
OntheNet has many staff who share the responsibility of communicating with customers and answering inquiries.
To help us be efficient we ask that email is your first method of contact, using one of the email addresses below. Each one forwards a copy of your email to the respective teams.
Quick Email:
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